Privacy Policy

Effective October 21, 2026.

Heze Zhimai Network Technology Co., Ltd., trading as Fynelto, is responsible for personal information we process in operating this store. Contact service@fynelto.com at the address below for privacy matters.

Information we receive

We receive information you provide when browsing, placing an order, using a contact form, requesting support or subscribing: name, email, telephone, billing and delivery addresses, order information, messages and marketing preferences. Shopify and payment providers process payment details; do not send full payment-card data by email. Technical data can include IP address, browser and device details, cookie identifiers, viewed pages, cart activity and interactions. We also receive order, payment, fraud-prevention and delivery updates from service providers.

How we use it

We use information to operate checkout, fulfill and track orders, communicate about purchases, handle returns, respond to questions, maintain records, protect against fraud and improve the store. Marketing messages are sent according to your choices and applicable requirements. Where relevant, processing relies on performing a purchase contract, legal duties, consent, or legitimate interests balanced against individual rights.

Shopify and other providers

Our store is hosted on Shopify. Information may be processed by Shopify, payment processors, carriers, hosting and support providers as needed to perform their services. Shopify may also process information for its own purposes as described in Shopify’s Privacy Policy. We may disclose information to comply with law, respond to valid legal requests, protect rights or address a business transfer subject to appropriate protections. We do not publish a customer directory or provide your personal details to other shoppers.

Cookies and your choices

Cookies and similar technologies support essential functions such as cart and checkout, and may support analytics, preferences or advertising where enabled and permitted. Use the store’s privacy controls when available, browser controls and the Your Privacy Choices page. Rejecting optional cookies should not prevent essential checkout functions, although blocking all cookies may affect shopping. We do not claim that any named advertising pixel is installed without checking the store’s actual configuration.

Marketing

You can unsubscribe using the link in a marketing email or contact us. Transactional messages about purchases and support may still be sent. We do not treat a support request as permission to add you to marketing.

Retention and international processing

We keep information for as long as needed for the stated purpose, legal and tax retention, dispute handling and security, then delete or de-identify it as appropriate. Information may be processed outside your country, including where our company, Shopify and providers operate. Where required, appropriate safeguards apply to cross-border transfers.

Security and children

We use reasonable administrative and technical measures, but no transmission or storage system is absolutely secure. The store is intended for adult shoppers and is not directed to children under 13. Contact us if you believe a child provided personal information so we can review and take appropriate action.

Requests and complaints

Depending on your location, you may request access, correction, deletion, a copy, restriction or objection, withdraw consent, or opt out of sale or sharing for targeted advertising where applicable. Email service@fynelto.com with the request; we may verify identity proportionately. An authorized agent may contact us where allowed. We do not discriminate for exercising applicable privacy rights. You may complain to your relevant privacy regulator. Our privacy choices page provides the store’s Shopify opt-out channel where enabled.

Changes

We update this notice when practices or requirements change and show the updated effective date. Material changes will be communicated as required.

Contact Fynelto

Heze Zhimai Network Technology Co., Ltd.
Owner: Dong Yuyu
Email: service@fynelto.com
West end of Houkangzhuang Village, Zhangwuzhuang Administrative Village, Shatu Town, Mudan District, Heze City, Shandong Province, China

Shopify Network Intelligence

Shopify Network Intelligence is enabled for this store. Shopify securely combines personal information from interactions with this store and other merchants to provide enhanced services, including product improvements, personalization and advertising-related services. Other merchants cannot view your individual customer data. Shopify respects applicable cookie consent and sale or sharing opt-out choices, including supported Global Privacy Control signals. Use Your Privacy Choices or visit Shopify’s privacy portal to learn about and exercise applicable choices.